Last updated: July 2, 2025
At New Transistor Research Inc, we are committed to delivering your eyewear safely, promptly, and efficiently. Please read our shipping policy carefully before placing your order.
Shipping Destinations
We currently ship to:
- United States (All 50 states)
- Canada
- United Kingdom
- Australia
- Selected international countries
If your country is not listed at checkout, please contact us for assistance.
Processing Time
- All orders are processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time & Rates
United States (Standard Shipping)
- Delivery Time: 5–7 business days
- Flat Rate: $6.95
- Free shipping on orders over $100
International Shipping
- Delivery Time: 7–15 business days (depending on destination)
- Rates calculated at checkout based on location and weight
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package at any time using the link provided.
Customs & Import Taxes
For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in the shipping fees.
Shipping Delays
While we do our best to ensure timely delivery, delays may occur due to:
- Weather conditions
- Customs clearance
- Carrier disruptions
We appreciate your patience and understanding in such situations.
Incorrect Addresses
Please double-check your shipping address before submitting your order. We are not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.
Need Help?
If you have any questions or concerns regarding your shipment, feel free to contact us:
Email: [email protected]
Phone: (430) 837-0127